USE CASE

Knowing before the lobby tells you

Airport hotel disruption alerts are early warnings that the night ahead will differ from the one on the rooming list. DwellTime.aero is designed to issue them for hotels near terminals and lounges inside them, by scoring the risk that passengers stay longer than planned and the evening runs into irregular operations. The decisions that follow are small, cheap and time-sensitive.

What changes when a flight slips

The rooming list stops describing the night.

  1. Distressed bookings land together

    Walk-ins, vouchers and app bookings reach the desk together.

  2. Late check-in cover

    A shift built for three arrivals does not survive thirty.

  3. The shuttle misses people

    A normal-evening timetable runs empty, then leaves people standing.

  4. Lounge chairs, not doors

    A long delay keeps members seated for hours.

The signals you would watch

Hotels and lounges need lead time.

Headline

Dwell-time pressure

Three to six hours ahead is actionable, thirty minutes out is not.

Read the definition

Context

Demand pressure

Rooms for a hotel. Seats and kitchen for a lounge.

Read the definition

Holding rooms costs money, so weigh confidence and the risk window first.

From signal to shift

Illustrative examples, not instructions.

Dwell-time pressure HIGH, 3 to 6 hours

Passengers may remain after the last shuttle.

Move the final runs, confirm the driver.

Disruption risk HIGH, irregular operations

Distressed bookings may arrive together.

Brief the night desk, prepare a second check-in.

Demand pressure HIGH overnight, good confidence

Walk-in demand may exceed a normal night.

Hold rooms rather than discounting them.

Dwell-time pressure HIGH, disruption risk LOW

Waits are long but flights still depart.

Staff the lounge, not the desk.

Low confidence on a HIGH score

The inputs disagree about the evening.

Ask the night manager without confirming anything.

Illustrative scenario

A worked example

Around 17:00 a duty manager sees dwell-time pressure HIGH for three to six hours, confidence moderate.

The last two shuttle runs move back, the receptionist is asked without confirming, and eight rooms stay held.

If the evening clears, eight rooms went out late. If not, there is cover and a shuttle.

Where the signal lands

A duty manager moves around, so alerts go to the duty phone. Dashboards belong to handover.

  • Duty phone alert
  • Slack to the night team
  • Handover dashboard
  • Per-property view for groups

See all delivery channels

Honest limits

Disruption does not automatically mean more demand, and nothing here is live yet. Tell us more on the pilot page.

  • Airlines decide, not weather Where a carrier books stranded passengers is unknown.
  • No conversion rate Some sleep in the terminal, some rebook for morning.
  • No view of inventory Rates, availability and channel mix are not inputs.
  • Lounges are different Access rules, capacity and occupancy stay unknown.

Disruption happens. Preparation is your move.

DwellTime is in early development. Tell us about your airport and your business, and help shape the first pilot.

Join the pilot